Refund policy

At Purina Shop, we want you to be satisfied with your purchase. If you are not completely satisfied, you may contact us for assistance regarding returns or refunds.

To be eligible for a return or refund, items must be returned in their original condition, unused, and in the original packaging, where applicable. We reserve the right to refuse returns that do not meet these conditions.

Refunds will be processed after the returned item has been received and inspected. If approved, the refund will be issued to the original payment method. Please note that shipping fees are generally non-refundable unless the item arrives damaged, defective, or incorrect.

Customers are responsible for providing accurate order information and shipping details at the time of purchase. If you receive a damaged or incorrect item, please contact us as soon as possible so we can review and resolve the issue.

For any questions related to returns or refunds, please contact us at:

Purina Shop
Email: support@purinasupplies.com
Address: 394 Hanifan Lane, Philadelphia, MO 63463, United States